Privacy policy
How East River IT handles the information you share with us. Last updated October 2026.
Information we collect
When you fill out a form on this website, we collect the details you provide, such as your name, company, email address, phone number, office size and message. When you call us, we may keep a record of the call and any details you share.
Like most websites, we and our service providers may also collect basic technical information automatically, such as your browser type, the pages you visit and how you arrived at the site. This may include cookies used by analytics and advertising tools, including Google.
How we use it
- To respond to your inquiry and provide the services you ask for
- To schedule assessments, send quotes and follow up
- To understand how the website is used and improve it
- To measure the effectiveness of our advertising
How we share it
We don't sell your personal information. We share it only with service providers that help us run the business, such as our website host and form provider, email and phone systems, and analytics and advertising platforms, or when required by law.
Cookies and advertising
We may use Google Analytics and Google Ads to understand site traffic and measure ad performance. These tools may set cookies. You can control cookies through your browser settings, and manage Google ad personalization at adssettings.google.com.
How long we keep it
We keep inquiry information for as long as needed to respond and maintain a business relationship, and as required for legal or accounting purposes.
Your choices
You can ask us to access, correct or delete the personal information we hold about you by emailing malcolm@eastriverit.com.
Client systems
Information we may access while supporting a client's computers, networks or accounts is handled confidentially and used only to provide the services that client has engaged us for.
Contact
Questions about this policy: malcolm@eastriverit.com or (917) 336-3172.