Experienced IT for offices that can't afford downtime.
East River IT is a Manhattan managed IT provider for small and mid-sized businesses. We built it to be the IT partner we'd want ourselves: easy to reach, careful with your systems and honest about what things cost.
Twenty years of IT and networking, focused on one borough
We've spent more than two decades designing networks, supporting offices and cleaning up after IT that was treated as an afterthought. The pattern is always the same: a small business grows, technology gets bolted on piece by piece, and nobody has the full picture.
East River IT exists to be that full picture. We support offices of 5 to 50 people across Manhattan, which keeps us close enough to show up in person and small enough that every client gets an engineer who actually knows them.
What you can expect from us
We pick up
Call during business hours and you reach an engineer, not a phone tree. Urgent issues come first.
We fix it properly
We look for the root cause, so the same problem doesn't come back next month.
We write everything down
Your network, accounts and vendors are documented, and the documentation is yours.
We quote in writing
No surprise invoices. You approve the price before any work starts.
We explain in plain English
You'll understand what we did and why, without the jargon.
We plan ahead
A simple roadmap for upgrades and replacements, so nothing catches your budget off guard.
“When you call, you reach an engineer who already knows your office. Not a phone tree, and not a new tech every time.”
On-site across Manhattan
We work exclusively with Manhattan businesses. Most problems are fixed remotely in minutes, and when something needs hands on it, we come to your office.
- Financial District
- Battery Park City
- Tribeca
- SoHo
- Chinatown
- Lower East Side
- Greenwich Village
- West Village
- East Village
- Union Square
- Gramercy
- Flatiron
- NoMad
- Chelsea
- Hudson Yards
- Hell's Kitchen
- Garment District
- Midtown
- Midtown East
- Murray Hill
- Kips Bay
- Upper East Side
- Upper West Side
- Morningside Heights
- Harlem
- Washington Heights
- Inwood
Set up around how your industry works
A law firm, a design studio and a dental office all need IT that works, for different reasons.
Law firms
Matter-level permissions, secure email and backups you can rely on.
Learn more →Accounting & finance
Controls documented for NYDFS, clients and cyber insurers.
Learn more →Architecture & design
Networks and storage fast enough for big drawings.
Learn more →Medical & dental
Front-desk computers that just work, locked down and updated.
Learn more →Real estate & property management
Secure access from anywhere, shut off cleanly when people leave.
Learn more →Nonprofits
Discounted licensing and a setup that doesn't depend on a volunteer.
Learn more →Creative & marketing agencies
Mac-heavy offices, big files and fast turnarounds.
Learn more →Professional services
Consultancies and firms that bill by the hour and can't lose time.
Learn more →Find out what's broken before it breaks.
Free on-site assessment. Written plan. No obligation.